Help

How can we help?

Forgot your password?

Email us from the address on your account, with your username, and we'll reset it for you.

The launcher says your account is already on another PC

Sign in here, open your account and remove a PC you don't use any more. Then sign in on the new one.

The launcher asks you to approve a sign-in

It does that when it signs in from an internet connection your account hasn't used before - somewhere new, or your provider changing your address. Approve it on the page it opens, signed in to your account. If it wasn't you, email us and we'll change your password.

Bought it but can't download?

Payments can take a minute to come through. Refresh your account; if it still isn't there, email us.

Something else?

Ask in our Discord, or email us and we'll get back to you.